Our flagship service is designed for substantial residences that require more than a standard cleaning schedule. We act as the central point of contact for your home, ensuring every element of the property is managed to an exacting standard.

Key Inclusions:

• Pristine Housekeeping: Continuous, detail-oriented maintenance of the residence, including care for fine finishes, antiques, and high-end surfaces.

• Vendor & Trades Liaison: We manage your household’s external contractors—from landscapers and pool technicians to security firms—acting as the primary point of contact and ensuring work is completed to your standards.

• Key Holding & Property Oversight: Secure management of property access and regular inspections during periods of absence or travel.

• Smart Home & Systems Monitoring: Basic oversight of home automation, HVAC, and security systems to ensure everything is functioning correctly.

• Operational Excellence: All services are delivered by staff trained under our 4-Tier Career Plan, ensuring they have the technical skill and professional etiquette required for high-end estates.
  
  Service Scale & Engagement

  We offer tailored management solutions depending on the scale of your property and the complexity of your requirements:

  • Luxury Apartments & Smaller Estates: Focused on daily core maintenance, pristine housekeeping, and personal laundry management. Engagement for these residences typically starts from $350 per week.

  • Family Estates (4-5 Bedrooms): A comprehensive management solution including detailed housekeeping, pantry management, and acting as the primary liaison for all household vendors and trades. Starting from $550 per week.

  • Large Scale Private Estates: For significant properties requiring full-time oversight, event coordination, and the management of additional household staff. These engagements are bespoke and quoted following a confidential onsite consultation.

This service is a seamless extension of your personal office. We handle the logistical and administrative burdens of a busy lifestyle, allowing you to focus on your priorities.

Key Inclusions:

• Event Coordination & Dinner Parties: From intimate dinners to larger gatherings, we manage invitations, catering coordination, floral arrangements, and professional hosting support.

• Culinary Support & Meal Prep: Sophisticated meal preparation, ingredient sourcing from boutique suppliers, and meticulous kitchen management.

• Wardrobe & Laundry Management: High-end garment care, including hand-washing delicate items, coordinating dry cleaning, and seasonal wardrobe rotations.

• Personal Assistant Duties: Management of personal appointments, travel itineraries, gift sourcing, and administrative tasks.

• Provisioning: Regular grocery stocking, cellar management, and ensuring the home is fully prepared for your arrival or for guests.

Pricing Structure:

• Concierge Rate: $65 - $75 per hour.

• Services can be booked in dedicated blocks or integrated into a weekly Estate Management retainer.

For the modern professional, the workspace is an extension of the home. We provide specialised management for private family offices, executive suites, and boutique firms where confidentiality is the highest priority.

Key Inclusions:

• Executive Presentation: Ensuring boardrooms and private offices are kept in "guest-ready" condition at all times.

• Confidentiality & Security: Staff are trained in document security protocols and operate with absolute professional silence.

• Hospitality Integration: We can manage office refreshments, catering for client meetings, and executive amenities.

• Bespoke Maintenance: High-specification cleaning of technology, fine furniture, and professional libraries.

Pricing Structure:

• Commercial Rate: Starting from $75 per hour.

• Tailored retainers are available for daily or multi-day weekly visits.